dtktoto Platform Privacy Notice

This page describes what we collect when you use dtktoto and how we keep that data protected. When you open an account with us, upload a government ID for verification, or deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer, we capture personal and financial information. We use that data only to verify your identity, process your payments, detect fraud, and improve your experience on our platform.

We at dtktoto are committed to transparency about our data practices. We do not sell your information to advertisers or third parties. We share data only with the payment processors and service providers who help us operate—for example, the payment gateways that settle your mobile banking or local payment deposits, or the identity-verification vendors who scan your passport or national ID card. Our servers may sit outside your jurisdiction, but your data travels encrypted and is accessed only by authorised staff.

These practices apply across all dtktoto access points: the Android app, iOS browser, and desktop. On mobile especially, we minimise data collection to reduce your data-usage footprint. We collect no location data, no device identifiers, and no browsing history outside dtktoto.

Data We Collect on dtktoto

We collect the minimum information needed to run dtktoto. When you sign up, we ask for your email, phone number, full name, and date of birth. When you verify your account, we request a photo of a government-issued ID—passport, national identity card, or driver's license. We keep that photo encrypted and delete it after verification unless we have a legal reason to retain it.

When you deposit, we capture the payment method you use, the amount, and the date and time of the transaction. We do not store your bank account number or e-wallet PIN. Payment processors (our partners at each bank and e-wallet provider) handle the actual credentials. We see only the transaction confirmation.

On the mobile app, we collect app-usage data—which markets you view, which bets you place, whether you've enabled push notifications. We do not collect your GPS location, device ID, or browsing history outside the dtktoto app. Data usage is minimal by design: a session viewing Liga 1 odds, placing a Piala Indonesia bet, or checking live-dealer tables uses less than 1 MB per hour.

How We Use Your Data on dtktoto

We use your email and phone number to send account security alerts—if someone tries to log in from a new device, we notify you immediately. We use your name, date of birth, and ID photo to verify you're a real person and that you're of legal age. We use your payment history to prevent fraud, refund duplicate deposits, and dispute reversals if you claim a transaction didn't go through.

We analyse your betting and gaming patterns to improve dtktoto's experience—for example, if most users on the Android app disable notifications during Idul Fitri, we might suggest a "quiet hours" feature. We do not use your data to build ad profiles or sell to third parties. We do not share your betting history with the payment processors.

We keep data for as long as you have an active account on dtktoto, plus two years after you close it (to handle disputes or tax inquiries). If you ask us to delete your account, we anonymise your historical data so we can no longer identify you, but we retain transaction records for legal compliance in Jakarta, Surabaya, Bandung, Medan, and other jurisdictions where we operate.

Third-Party Service Providers

We use service providers to help operate dtktoto. These partners include payment gateways (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), identity-verification vendors, and cloud hosting providers. Each of these organisations has access to portions of your data—for example, mobile banking sees your phone number and deposit amount, but not your sports betting history. We bind all service providers to strict confidentiality agreements and audit their security practices annually.

Your Rights on dtktoto

You have the right to request a copy of all personal data we hold about you. Submit a request via email to our support team with your account email and reference "Data Access Request." We'll compile your information within 14 business days. You also have the right to ask us to correct inaccurate data—if your name or date of birth is wrong in our system, contact support and we'll update it after re-verification.

You can ask us to delete your account and anonymise your data, though we may retain transaction records for legal reasons. If you believe we've misused your data or violated this privacy notice, you can escalate to our compliance team. We'll investigate and respond within 14 days.

Cookies and Tracking

The dtktoto web platform uses session cookies to keep you logged in. These cookies expire when you close your browser or log out manually. We do not use tracking cookies or third-party analytics that follow you across the internet. We do not use cookies to build profiles for advertising.

On the Android app, we do not use cookies at all. On iOS, the browser may store a session token locally, but we do not access data outside the browser. You can clear cookies in your browser settings; this will log you out of dtktoto but will not affect your account or balance.

Updates and Contact

We update this privacy notice occasionally. We'll email you if we make material changes—for example, if we start collecting a new type of data or change how we store it. Continued use of dtktoto after the update means you accept the new terms.

If you have questions about your privacy on dtktoto, how we handle your data, or your rights, contact our privacy team. Email support is available 24/7. We aim to respond to privacy inquiries within 48 hours. Provide your account email and a clear description of your concern so we can help you quickly.